Refund Policy
We want you to be happy with your purchase, so we offer a 2-day return policy on all products. If you’re unsatisfied with your purchase, you can return it for a full refund. Final Sale: Returns are not accepted after 2 days of delivery.
How to Return a Product
To return a product, follow these steps:
- Contact us within 2 days of receiving your order.
- Share your order number and reason for the return.
- We will send you a return shipping label.
- Pack the product securely and return it to us.
Once we receive the returned item, we will process your refund within 7 business days.
Exceptions to the Return Policy
Please note, that the following items are not eligible for return:
- Used or damaged products.
- Items are missing parts or accessories.
- Products bought on sale or clearance.
Condition: Items must be returned in their original condition as received. Products that are used or damaged cannot be returned.
Cost: Customers are responsible for the return shipping costs and any associated drop-off fees.
Refunds
Refunds will be processed through the original payment method used. If you paid by credit card, the refund will go back to your account. The refund will be sent to your account if you paid using a local payment method (e.g., bank transfer).
Contact Us
If you have any questions or need assistance, please reach out via WhatsApp at +923186368187
Thank you for shopping with Hash Lime!